Merchant solutions

Our merchant services have been designed to keep pace with your changing business needs, whether you need a standalone offering, or a more complex integrated solution.

What does it offer me?

  • Accept customer card payments
  • Increase potential customer spend in your store
  • Reduce the risk associated with excessive cash handling
  • Enable effective cash flow, as settlement happens regularly.

 

Card acceptance

We are certified with a number of associations (i.e. VISA, MasterCard International, Diners Club International & Union Pay International) to enable a wider variety of acceptance for your business.

 

Transaction types

Merchant services give you the flexibility to perform purchases, refunds and reversals.

 

Automatic end-of-day

We will automatically bank your terminals at the end of each day to ensure you have the cash flow to run your business on a daily basis.

 

Daily reports and monthly statements

Daily activity reports and monthly statements are automatically generated and emailed to your designated recipients. These reports highlight all transactions that were settled into your account from the previous day as well as fees incurred and adjustments.

 

Mark-off file

We provide you with a machine readable mark-off file to assist in improving your back-office reconciliation processes.

 

Merchant tax invoice

A tax invoice will be sent to directly to you via email on the last day of each month, containing a summary of your card activity for month. The Merchant tax invoice also provides you with a view of commissions and monthly fees that you have incurred.

 

Fraud monitoring

We have a number of fraud-monitoring tools that detect suspicious behaviour and reduce potential losses to you and us as the bank.

 

Support

We will provide you with access to a readily available support team to manage your technical or business-related queries.

 

USD Acquiring

The capability to acquire dollar based transactions & be settled in USD

Stand alone

A standalone merchant solution is an independent acceptance medium that does not integrate into your till system, and, as such, offers fast, cost-effective deployment into your store.

What it offers you:

  • State-of-the-art point-of-sale (POS) devices that are sourced from international suppliers
  • Various communication methods
  • A complete PCI-DSS-compliant ecosystem to ensure your customers’ card details are never compromised
  • Daily automated banking and activity reporting
  • Acceptance of MasterCard, VISA and Diners Club Cards

Switchless solution (semi-integrated)

A switchless solution offers the efficiency of Stand-Alone coupled with the value of enhanced reconciliation without large investment costs. With a switchless solution, a simple software application is deployed onto your till system, which becomes a driver that opens and closes a transaction between your till system and the Stand-Alone device.

What it offers you:

  • State-of-the-art point-of-sale (POS) devices that are sourced from international suppliers
  • Various communication methods
  • Link between your till system and device
  • A single point of entry for cashiers that enables a reduction in errors and fraud, resulting in an improved customer experience
  • A complete PCI-DSS-compliant ecosystem to ensure your customers’ card details are never compromised
  • Daily automated banking and activity reporting
  • Acceptance of MasterCard, VISA and Diners Club Cards

Sharesocialicons

Online Banking

Select your online banking platform:

Customer Care Line

tanzania
0800 751 111

International
+255 22 266 6881

Email

Send us an email